Technicians are vital to the IT workforce, as they keep the technologies that organizations rely on to do business up-to-date and running smoothly. IT technicians provide technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.
WHAT WE DO
IT Support & Repairs
We supply, install, configure, repair, support Laptops and PC’s from a range of manufacturers. whether stand-alone, work-grouped or domain networked.
Server Support
From 5 to 50 users, we supply, install, configure and maintain a full range of servers, maintain firewalls and secure remote access to your business server.
Business Networks
CAT 5 & 6, fiber or wireless networks, why run separate cabling for phones, cameras, and computers? We introduce converged business networks.
Voice over IP
Why run separate cable for phones and networks. We supply and install a full range of IP Phones and PBX’s, with packages that any business can afford.
8
Dedicated Employees
100
% Satisfaction
421
Projects
5
Star Client Ratings
IT SUPPORT & REPAIR SERVICES
IT Support & Repairs
Problems installing your printer, computer won’t turn on, software errors, can’t send emails, no network connection, or has your computer just become slow?
Servers, PC's and Laptops
Your old computer outdated, need mobility, access to emails and files on the go, multi people need to access your business software, new people, no computers
Software Solutions
Windows Desktop Operating Systems, Microsoft Office, Server Operating Systems, Acrobat and Other Adobe Products, Auto-CAD, Anti-Virus Software, & Others
Data Recovery
Computer crashed, won’t start up, Windows Blue Screen of Death, virus attack, encryption virus, hard drive and software errors, old hardware not compatible
Remote Assistance
Away from the office, after hours problems, need assistance with software, can’t find the settings you need, documents won’t print – computer is online
Networking & Wireless
No ethernet plug, internet not working, can’t send emails, need to share a printer, connect to the server, share files and folders, multiple access to databases
You give the very best support of any company that I have ever dealt with. I am truly amazed at how quickly you always respond to questions that we have. You seem to be waiting there just to answer our questions.
Chantal Swart
I thank you for your assistance and the fact that someone called me on the phone and talked me through various aspects of the possible problems. Your customer service is excellent!
Martha Donald
These days, when the opposite of good customer and tech support tends to be the norm, it’s always great having a team like you guys at Jerotec! Extraordinary levels of support, anytime there is any need for it.
Catherine Kloote
Our Skills
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WHY CHOOSE US
Innovative Solutions
We provide innovative, dedicated and impact driven solutions in support of our clients business goals
Experience
A full service Information Technology company with more than Twenty years experience in the field
Philosophy
Ethics, efficiency, customer service, and support are the cornerstones of our business
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